Hi @Martin511
Not a lot of information to go off. Is this a Glass TV or are you using a Puck? Or is this another device plugged into Glass? If it is a your puck have you powered off at the mains for a few minutes both the puck and TV? And checked they your HDMI cable is secure both ends? Was this working previously or is this a new install? What's the make and model of the tv if not a glass...
Please provide as much information as possible and the community will do it's best to assist.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
