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Discussion topic: Not able to access normal tv channels

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This message was authored by: Adr1

Not able to access normal tv channels

The tv is successfully linked to the internet/ my broadband hub and am able to access all apps including iplayer, but we cannot access normal tv channels like BBC1. It continues to say "Loading" but doesn't connect to any channel. Please assist us. 

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This message was authored by: Deedee36

Re: Not able to access normal tv channels

Posted by a Superuser, not a Sky employee. Find out more

@Adr1  Power off your tv and unplug from the wall for a few minutes 

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“Trying to help improve sky glass”
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