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Discussion topic: Normal channels not working

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This message was authored by Praful123 This message was authored by: Praful123

Normal channels not working

BBC and itv not working showing as technical fault 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Normal channels not working

Posted by a Superuser, not a Sky employee. Find out more

@Praful123  Have you tried a power cycle (turn off at mains for 5 minutes then restart)


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Normal channels not working

Posted by a Superuser, not a Sky employee. Find out more

@Praful123 BBC seems to be working as I am watching the lunchtime news at the moment.  Try rebooting your Glass TV by Switching it off at the plug socket and wait for a minute before switching it on again.  It will take about a minute to reboot.

 

This will often resolve glitches in the system.

 

Good luck 🤞

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