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Discussion topic: Normal channels not working

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Avatar for Praful123
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This message was authored by: Praful123

Message posted on ‎20 Jan 2024 01:01 PM

Normal channels not working

BBC and itv not working showing as technical fault 

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Avatar for SKY1992bf
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Superuser
This message was authored by: SKY1992bf

Message posted on ‎20 Jan 2024 01:05 PM

Re: Normal channels not working

Posted by a Superuser, not a Sky employee. Find out more

@Praful123  Have you tried a power cycle (turn off at mains for 5 minutes then restart)


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Avatar for Fothergill1
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This message was authored by: Fothergill1

Message posted on ‎20 Jan 2024 01:05 PM

Re: Normal channels not working

Posted by a Superuser, not a Sky employee. Find out more

@Praful123 BBC seems to be working as I am watching the lunchtime news at the moment.  Try rebooting your Glass TV by Switching it off at the plug socket and wait for a minute before switching it on again.  It will take about a minute to reboot.

 

This will often resolve glitches in the system.

 

Good luck 🤞

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