No tv

[Helen105]

TV not been loading since Sunday finally got some help today and it's a problem with the TV yesterday they are gonna replace it but on til 10 th sept so that's 9 days or nights without TV great

[mikealanr]

Hi @Helen105 

Your only telling other customers.. what help are you after? Is your TV screen working? Can you get to the menus etc? Do you have a TV aerial?

If so turn WiFi off and see if the DTT (Freeview) works: https://www.sky.com/help/articles/tv-input-app-on-sky-glass

MikeAlanR

[Helen105]

No it's sky glass it works but no channels load they say it's a fault with the tv