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Discussion topic: No tv

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Avatar for Helen105
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This message was authored by: Helen105

Message posted on ‎03 Sep 2024 05:19 PM

No tv

TV not been loading since Sunday finally got some help today and it's a problem with the TV yesterday they are gonna replace it but on til 10 th sept so that's 9 days or nights without TV great
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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎03 Sep 2024 05:31 PM

Re: No tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @Helen105 

 

Your only telling other customers.. what help are you after? Is your TV screen working? Can you get to the menus etc? Do you have a TV aerial?

 

If so turn WiFi off and see if the DTT (Freeview) works: https://www.sky.com/help/articles/tv-input-app-on-sky-glass

 

MikeAlanR

 

 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: Helen105

Message posted on ‎03 Sep 2024 06:50 PM

Re: No tv

No it's sky glass it works but no channels load they say it's a fault with the tv

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