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Discussion topic: No signal detected on HDMI 1

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This message was authored by Russell5 This message was authored by: Russell5

No signal detected on HDMI 1

Trying to play my Xbox in my sky glass tv it used to work now it doesn't seem to work anymore just says "no signal detected on hdmi 1, check your device is plugged in and switched o. Still having trouble? Connect to hdmi 3 input and switch on older device compatibility in settings > connected devices > hdmi inputs" I have done this still doesn't work I have turn the tv off unplugged it everything still says the same? Can I get some help? 

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This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: No signal detected on HDMI 1

Try a new HDMI cable 

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick
Russell5
Topic Author
This message was authored by Russell5 This message was authored by: Russell5

Re: No signal detected on HDMI 1

Thanks for that however I have already tried several different hdmi cables and they don't seem to work either 

This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: No signal detected on HDMI 1

I would give sky a call and explain the issue. Have you tried restarting your Xbox ? 

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick
Russell5
Topic Author
This message was authored by Russell5 This message was authored by: Russell5

Re: No signal detected on HDMI 1

yeah I have unplugged my Xbox changed the wires on it and everything still nothing 

This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: No signal detected on HDMI 1

@Russell5 @Have you tried the Xbox on another tv ? It could be the Xbox is faulty 

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick
Russell5
Topic Author
This message was authored by Russell5 This message was authored by: Russell5

Re: No signal detected on HDMI 1

Yes the Xbox was working on a different tv 1 hour before I noticed the error on this tv 

This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: No signal detected on HDMI 1

@Russell5 Phone sky. Your glass maybe faulty. 

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick
Russell5
Topic Author
This message was authored by Russell5 This message was authored by: Russell5

Re: No signal detected on HDMI 1

Ok thank you 

This message was authored by Dazzasky This message was authored by: Dazzasky

Re: No signal detected on HDMI 1

Posted by a Superuser, not a Sky employee. Find out more

@Russell5 wrote:

Trying to play my Xbox in my sky glass tv it used to work now it doesn't seem to work anymore just says "no signal detected on hdmi 1, check your device is plugged in and switched o. Still having trouble? Connect to hdmi 3 input and switch on older device compatibility in settings > connected devices > hdmi inputs" I have done this still doesn't work I have turn the tv off unplugged it everything still says the same? Can I get some help? 


It's possible your hdmi port has died given nothing else works. 

This message was authored by Grant16 This message was authored by: Grant16

Re: No signal detected on HDMI 1

My hdmi connection has stopped working too. Worked fine last time I was at this property but now it says "go to settings and select "older equipment ". What a load of rubbish this Glass is !!!!

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