16 Feb 2024 02:20 PM
16 Feb 2024 02:48 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Mazza88
Not a lot of information to go off. When you reboot, are you rebooting both your TV and Puck? What happens if you only reboot the puck? Are you seeing nothing, or puck menu but channels aren't working?
It could be that your TV is defaulting to a different input.. have you tried cycling through the inputs with your TV remote? When you turn it on and it's not working, is there a white light on the puck? What's the model of the TV?
MikeAlanR
17 Feb 2024 08:05 PM
To what sort of TV is the Puck connected?