Discussion topic: No connection

This message was authored by: Rosemarie3 · ‎23 Apr 2024

1 have sky glass, and no connection since yesterday evening around 10.15pm, it is still not working

This message was authored by: GD1 · ‎23 Apr 2024

@Rosemarie3 Have you unplugged the TV for a few minutes? Do other devices connect to your broadband router?

Are you connecting over wifi, are you able to try ethernet if your broadband service is running ok.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: Rosemarie3 · ‎23 Apr 2024

I have disconnected the broadband from the socket and still not working

This message was authored by: Rosemarie3 · ‎23 Apr 2024

Trying to connect through WiFi

This message was authored by: GD1 · ‎23 Apr 2024

@Rosemarie3 Unplugging the broadband won't help, have you tried this with the TV itself?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Discussion topic: No connection

No connection

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