Discussion topic: No TV channels

This message was authored by: TYE3 · ‎01 Dec 2025

I have been watching my glass tv just as a regular TV, now I can't watch anything, I have 5 boxes on screen, SKY AERIAL HDMI 1 2 3

This message was authored by: GD1 · ‎01 Dec 2025

@TYE3 wrote:

I have been watching my glass tv just as a regular TV, now I can't watch anything, I have 5 boxes on screen, SKY AERIAL HDMI 1 2 3

Do you have a question? There is No Sky Aerial input on a Glass TV, it would jjst be Aerial for Terrestrial TV received via an outdoor aerial.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Fothergill1 · ‎01 Dec 2025

Hi @TYE3 If you have been using your Glass for terrestrial TV then you must have the coax cable attached. Try removing the coax cable and unplugging both your Glass TV and router. After a couple of minutes plug the router back in and wait for it to finish rebooting. Once it has fully rebooted plug your Glass TV back in and wait for that to fully reboot. Also of course make sure your network is setup correctly in the settings /Network menu

Hopefully that will get you back up and running. Good luck🤞

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Discussion topic: No TV channels

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