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Discussion topic: New update

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This message was authored by Deedee36 This message was authored by: Deedee36

New update

Posted by a Superuser, not a Sky employee. Find out more

One puck updated

to qs017.005.02p last night possibly just under the hood fixes 

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“Trying to help improve sky glass”
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This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: New update


@Deedee36 wrote:

One puck updated

to qs017.005.02p last night possibly just under the hood fixes 


❤️ how dedicated you are to software version numbers @Deedee36 ! 

Do you take pictures of them to compare each morning? Or do you have a little notebook where you note them down?

It reminds me of my trainspotting days. It was a teenage phase, honestly. 

Deedee36
Topic Author
This message was authored by Deedee36 This message was authored by: Deedee36

Re: New update

Posted by a Superuser, not a Sky employee. Find out more

@SlenderRobert a notebook?? God no it's all digitally recorded here lol 

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“Trying to help improve sky glass”
This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: New update


@Deedee36 wrote:

@SlenderRobert a notebook?? God no it's all digitally recorded here lol 


😁

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: New update

Posted by a Superuser, not a Sky employee. Find out more

@Deedee36Have you noticed any improvements or changes?

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This message was authored by GD1 This message was authored by: GD1

Re: New update

Posted by a Superuser, not a Sky employee. Find out more

@Deedee36  likely to be a newer release that addresses the issues the 1st release created and caused Q17 to be rolled back to Q16.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: New update

Posted by a Superuser, not a Sky employee. Find out more

@Fothergill1 wrote:

@Deedee36Have you noticed any improvements or changes?


Should restore 017 changes to the subset of pucks which were rolled back to 016

 

017.005.01p to 017.005.02p is (presumably) just a fix to the 01p fail, so units already on 01p (not rolled back last week) won't have any visible changes other than hopefully breaking less often...

 

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Deedee36
Topic Author
This message was authored by Deedee36 This message was authored by: Deedee36

Re: New update

Posted by a Superuser, not a Sky employee. Find out more

@Fothergill1nope 

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“Trying to help improve sky glass”
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: New update

Posted by a Superuser, not a Sky employee. Find out more

@Deedee36 Some people on the 02P update are saying it has fixed the problems they were having.

 

See posts 169 onwards at the following link: 

https://helpforum.sky.com/t5/Glass-Stream/Live-TV-There-s-a-technical-fault-with-the-channel-Please-... 

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This message was authored by Kevin-7248 This message was authored by: Kevin-7248

Re: New update

Normally I notice the software updates whenever something dramatic happens, other than that it ain't religiously monitored. 

Good on you though for this. As it's something important to you if the tv gets updates and repairs itself with them. 

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Been a sky customer through the ages from before HD boxes were a thing! When sky was a box you had to wind up to work 
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