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Discussion topic: New tv

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This message was authored by: Hayley170

New tv

I want to order a new to but been declined I've been with sky years

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This message was authored by: GD1

Re: New tv

Posted by a Superuser, not a Sky employee. Find out more

@Hayley170  I'm not sure what you're asking of the community?

 

Tenure with Sky is irrelevant when applying for credit, which is what you are doing when attempting to purchase a Glass TV,  it is your credit file that is important and if you fail a credit check Sky won't override that.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Nigel19076

Re: New tv

I was also declined initally, but it was due to the consultant inputting the wrong first name and the wrong DOB.

When i asked what details had been entered, he  read them back to me and i realised they were wrong.

I have a credit score of 945, when correct details were inputted, it was not a problem.

Tim
This message was authored by: dw191549

Re: New tv

I was turned down a few months ago for sky glass 2 even though I'd paid off sky glass 1 with no payment issues. Credit reference companies are pointless as they all say different things, 2 of them I've good credit and 1 is 'poor' no doubt sky uses that company! Funny enough if I wanted on I could buy one from curry's credit without an issue. Go figure? 

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