Discussion topic: New order
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Message posted on 15 Dec 2024 09:11 AM
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New order
I am trying to oder sky glass and sky tv I live in the isle of man but there does not seem to be a way of doing this on the Web site do I need to call them to do this
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All Replies
Message posted on 15 Dec 2024 09:30 AM - last edited: 15 Dec 2024 09:39 AM
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Re: New order
Hi @Chris422
Yes. We are fellow subscribers here on the forum. If the site isnt allowing you to order you will need to call.
The were reports in the early days that it was only available to the channel islands if it was baught outright. Not sure if this was the case in IOM.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 15 Dec 2024 10:02 AM
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Re: New order
@Chris422 If you already have any version of Sky (Sky Q for example) you will need to call Sky in. order to change to Glass or Stream. It cannot be done online as you will need a completely new account.
I live in Jersey and as mentioned by @mikealanr I had to pay for Glass in full instead of taking the Sky glass purchase loan. This was because Sky were not able to do the credit checks for Jersey residents.
If Sky is your mobile provider you can phone them by dialling 150.
If it is not your provider follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it.
If my post has solved your issue please mark as an "Answer"
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