New install

[Raywis]

Hi just installed with sky glass, can't use voice, can't get tv listing or sky system or billing etc.

[peter-marlow+1966]

Have you  connected  it to the Internet, have you  activated it ?

[Gavin+Noble]

@Raywis Try the troubleshooting steps here:

https://www.sky.com/help/articles/power-issue-help-sky-glass

If they don't help then I am afraid you will need to ring Sky.

[Dazzar51]

Try re installing remote to the tv and speak to that before saying hello sky 

[Raywis · Accepted solution]

Thank you. Sky tech went through this yesterday. All working except voice. They are sending new remote, possibly this one is faulty. Thank you all for the help and advice.