New Sky Glass - Bass rattle

[rr205521]

Hi, 

I have just received a Sky Glass 55" (M) but it seems to have a rattle coming from the (assume) base sub woofer - even at normal / low volume. 

I take it that's not normal? 

Any advice appreciated. 

Thanks in advance. 

[TimmyBGood]

@rr205521 

Not normal, but also not unknown.

You'll need to log the fault with Sky and arrange a swap-out, but I suspect that may not now be possible until later next week at the earliest.

[rr205521 · Accepted solution]

Thanks. 

Called them and it going to be replaced next week. 

 🤞🏼 the replacement is ok. 

[Karan_Solanki]

How's the replacement? I'm on my 3rd set and am losing my patience:-(

[rr205521]

Replacement not coming until next Wed (3rd Jan).  Will post an update once received.