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Discussion topic: Netflix says its not available

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This message was authored by: Mark406

Netflix says its not available

I'm trying to watch NETFLIX on my sky stream device but it won't open. A message at the top of the screen says "it's unavailable", it worked a couple of weeks ago but has stopped recently. I've tried updating it but nothing has changed

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This message was authored by: MarkGoldsmith

Re: Netflix says its not available

Posted by a Superuser, not a Sky employee. Find out more

@Mark406 wrote:

I'm trying to watch NETFLIX on my sky stream device but it won't open. A message at the top of the screen says "it's unavailable", it worked a couple of weeks ago but has stopped recently. I've tried updating it but nothing has changed


Perhaps trying rebooting the puck.

 

1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.


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This message was authored by: Hobbayne64

Re: Netflix says its not available

This happened to me. I found if I unplugged it, left it for a couple of minutes and plugged it back in again. It worked fine after that. 

 

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