Netflix not working

[Blairg76]

Hi was in the middle of watching netflix on my skyglass got to the end of what I was watching then message came up on screen saying you seem to be using a vpn or proxy please turn off any of these services and try again I've not used a vpn or changed any setting I've tried rebooting the hub and refreshing apps but still the same 

[Jporch316]

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@Blairg76 wrote:

Hi was in the middle of watching netflix on my skyglass got to the end of what I was watching then message came up on screen saying you seem to be using a vpn or proxy please turn off any of these services and try again I've not used a vpn or changed any setting I've tried rebooting the hub and refreshing apps but still the same 

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It sometimes worth turning your router off for at least 15 minutes .... this should give you a different ip address (assuming that's the issue )

[Jporch316]

Also worth logging in to your Netflix account on a different device to check you get the same issue..

the other possibility is that your Netflix account has been hacked and the perpetrator has altered some of your regional settings . In this case it would be wise to check and change your Netflix password 

[Blairg76]

Cheers I've just changed the password on the account so I'll give the router a switch off