Discussion topic: Netflix not working after changing from sky q to sky glass
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Message posted on 23 Jan 2024 10:01 PM
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Netflix not working after changing from sky q to sky glass
I switched from sky q to sky glass yesterday and everything seems to be working apart from the netflix app. It says "sorry this app is currently unavailable, try again later". I had netflix through sky before and have no idea why this is not working now. Phoned sky and they showed me how to refresh apps but this hasnt worked. Any ideas?
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Message posted on 24 Jan 2024 12:28 PM
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Re: Netflix not working after changing from sky q to sky glass
@Alanm87 Welcome to the forum and the Streaming platform
When moving from Sky Q to Glass/Stream all your Marketplace subscriptions are cancelled so you have to re-register (see the following link)
https://www.sky.com/help/articles/sky-marketplace-upgrade
The following Sky/Netflix problem solving guide and provide you with some assistance.
https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix
Good luck.
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