14 Nov 2024 10:59 PM
I have an Netflix account linked to my sky glass but all of a sudden ive been logged out and someone elses email has been replaced instead of mine so i cant access my account, can you help? Is someone else watching Netflix through my sky glass account? Is there anyway i can cancel it and set up a new Netflix account on my sky glass?
15 Nov 2024 12:21 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Bec2 Unfortunately it looks like your Netflix account might have been hacked. Try signing out of Netflix and then signing back in again.
Have a look at the following links which might be of help.
https://help.netflix.com/en/node/13243
https://help.netflix.com/en/node/111934
If that doesn't help you will need to speak to Netflix support for additional troubleshooting.