Netflix has a different email to my email

[Bec2]

I have an Netflix account linked to my sky glass but all of a sudden ive been logged out and someone elses email has been replaced instead of mine so i cant access my account, can you help? Is someone else watching Netflix through my sky glass account? Is there anyway i can cancel it and set up a new Netflix account on my sky glass? 

[Fothergill1 · Accepted solution]

Hi @Bec2 Unfortunately it looks like your Netflix account might have been hacked.   Try signing out of Netflix and then signing back in again.

Have a look at the following links which might be of help.

https://help.netflix.com/en/node/13243

https://help.netflix.com/en/node/111934

If that doesn't help you will need to speak to Netflix support for additional troubleshooting.