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Discussion topic: Netflix account not linking

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This message was authored by: RodD1

Re: Netflix account not linking

Finaly found out from Sky thet they have an issue linking accounts to Netflix and this is under investigation. The customer support person I spke to has advised they have had a number off issues with this over the last month and the tech temas at Sky and Netflix are working to identify the issue.

The good news is that my accounts have now linked and are working.

 

This message was authored by: JOLS1

Re: Netflix account not linking

I signed up to sky back in Summer and tried linking my netflix account.  Assumed all was good until ive just seen on my bank statement that Netflix are still charging me.  Been on to their chat bot and got nowhere.  They've now told me to contact sky as they dont know why its not linked.  Rang sky and in a queue and im not sitting in a queue for 45 mins.  

Anyone else know how to fix this? 

This message was authored by: Jporch316

Re: Netflix account not linking

Posted by a Superuser, not a Sky employee. Find out more

@JOLS1 

 

Have you tried everything in the link below ?

 

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-netflix

 

apparently the less busy times to call sky are first thing or last thing in the day 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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