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Discussion topic: Netflix account hacked showing as Chinese

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This message was authored by: EmaG1

Netflix account hacked showing as Chinese

I can access Netflix the home page isn't mine it's now in Chinese or Thai? What do I do how can I stop this and get my account and viewing back? Have switched it off un plugged socket restarted but I'm locked out it's another account 

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This message was authored by: EmaG1

Re: Netflix account hacked showing as Chinese

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This message was authored by: Jporch316

Re: Netflix account hacked showing as Chinese

Posted by a Superuser, not a Sky employee. Find out more

@EmaG1 wrote:

I can access Netflix the home page isn't mine it's now in Chinese or Thai? What do I do how can I stop this and get my account and viewing back? Have switched it off un plugged socket restarted but I'm locked out it's another account 


Hi 

 

you need to contact Netflix via the link below 

 

https://help.netflix.com/en/node/111934

 

I would suggest adding multi factor authentication to your account . I have to enter a code text to my mobile when signing in on a new device 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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