@Britt2
We are fellow customers and know nothing about your set up. You will need to provide more detail of the issue you are having? Is the TV on and can you access the menus? Are you seeing an error message? How is the TV connected to the Internet?
Please provide as much information as possible and the community will do it's best to assist.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
