Discussion topic: My skye

This message was authored by Thomas40 This message was authored by: Thomas40

My skye

My Skye glass tv is not working at all. 


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This message was authored by mikealanr This message was authored by: mikealanr

Re: My skye

Posted by a Superuser, not a Sky employee. Find out more

Hi @Thomas40 


In order for the community to be able to assist you will need to provide more information. In what way isn't it working? Is it live TV? apps? Both? Are there any error messages? Have you rebooted your glass? What's your internet speed etc?


We will then do our best to assist. But bear in mind, your not talking to Sky, this is a customer helps customer forum.




65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

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