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Discussion topic: My sky glass tv is stuck in Link yiur account. The wwb address sky.com/actuvate does not work so i c

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This message was authored by: Katkew

My sky glass tv is stuck in Link yiur account. The wwb address sky.com/actuvate does not work so i c

I now have no tv, I am watching Sky go on a 10 inch tablet even after a 4 hour phone call with Sky.

I have the code to link my account but the Web address on screen does not work.  I just get oops messages so I am stuck. I hate Sky Glass, it has been a torment for the 2 years u have had it and even Sky can't get it to work. Any advice please 🙏 even if it just gets me off thus screen with the code on and back to settings

 

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This message was authored by: MarkGoldsmith

Re: My sky glass tv is stuck in Link yiur account. The wwb address sky.com/actuvate does not work so

Posted by a Superuser, not a Sky employee. Find out more

Are you running any VPNs on your device as this typically causes issues with accessing parts of the Sky website?

 

Have you logged-in to your My Sky account in the browser before going to the activate link?

 

I'm guessing you have already tried to access the site on a number of devices and using different browsers?

Sky Stream, Sky Glass Air and Sky Broadband customer

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