Discussion topic: My sky glass remote has stopped working after software update

This message was authored by: gbanite · ‎09 Jul 2024

My sky glass remote has stopped working after software update

This message was authored by: mikealanr · ‎09 Jul 2024

Try unpairing and re-pairing it as per the article here: https://www.sky.com/help/articles/remote-control-help-sky-glass

If that doesn't bring you any joy, you can order a replacement here: https://www.sky.com/help/forms/streaming-tv-remote

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

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This message was authored by: mikealanr · ‎09 Jul 2024

Hi @gbanite

Try unpairing and re-pairing it as per the article here: https://www.sky.com/help/articles/remote-control-help-sky-glass

If that doesn't bring you any joy, you can order a replacement here: https://www.sky.com/help/forms/streaming-tv-remote

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Discussion topic: My sky glass remote has stopped working after software update

My sky glass remote has stopped working after software update

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