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Discussion topic: My sky glass is saying there is a technical issue

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This message was authored by Francesca00 This message was authored by: Francesca00

My sky glass is saying there is a technical issue

Ive turned my sky glass tv on and it says, Sorry, because of a technical issue, youre currently experiencing a limited service. Please be assured that were working hard

to fix the problem.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My sky glass is saying there is a technical issue

Posted by a Superuser, not a Sky employee. Find out more

@Francesca00 

I'll move your post from the Sky Q board.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by GD1 This message was authored by: GD1

Re: My sky glass is saying there is a technical issue

Posted by a Superuser, not a Sky employee. Find out more

@Francesca00  Have you checked your netowk settings in the Glass settings menu?

 

Go to settings --> Standby and startup --> Networked standby mode = set to on.

 

Check Overnight Power saving is set to off.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by Jporch316 This message was authored by: Jporch316

Re: My sky glass is saying there is a technical issue

Posted by a Superuser, not a Sky employee. Find out more

@Francesca00 

Might be worth pulling the plug from the wall for 5 minutes .....

——————————————————————————
43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
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