8

Discussion topic: My sky glass is not working

Reply
This message was authored by Butterscotch1 This message was authored by: Butterscotch1

My sky glass is not working

My sky glass tv is not working 


Best Answers
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH Answer

Re: My sky glass is not working

Always try a restart when the unexpected happens.

 

Power off .... unplug ... wait 2 minutes ,,, then power back on.... 🙂

=============•===========

View this Answer within the discussion

Reply

All Replies

This message was authored by J_Tyler This message was authored by: J_Tyler

Re: My sky glass is not working


@Butterscotch1 wrote:

My sky glass tv is not working 


In what way? Have you tried rebooting it? 

Butterscotch1
Topic Author
This message was authored by Butterscotch1 This message was authored by: Butterscotch1

Re: My sky glass is not working

Thanks for responding. I woke up this morning and I am seeing the channels but all day yesterday I didn't have any channels. I had to watch Netflix all day. I think it was an error on SKY end. 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH Answer

Re: My sky glass is not working

Always try a restart when the unexpected happens.

 

Power off .... unplug ... wait 2 minutes ,,, then power back on.... 🙂

=============•===========
This message was authored by Patsyjnr This message was authored by: Patsyjnr

Re: My sky glass is not working

I have done that but nothing has happened 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: My sky glass is not working

Posted by a Superuser, not a Sky employee. Find out more

@Patsyjnr - it would help if you can explain exactly what your issue is.

 

There are numerous things we can advise you try but we need more information over what problem you are having

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by Patsyjnr This message was authored by: Patsyjnr

Re: My sky glass is not working

The red light is on but my TV is not coming on 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: My sky glass is not working

Posted by a Superuser, not a Sky employee. Find out more

@Patsyjnr it looks like you have already created a new thread for this issue: https://helpforum.sky.com/t5/Glass-Stream-Live/Martin-my-sky-glass-TV-is-not-turning-on/m-p/4489694/....

 

It makes sense moving this conversation there as it will be easier for people to assist you.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by Daisy--may123 This message was authored by: Daisy--may123

Re: My sky glass is not working

Still not working says technical issue limited service

 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion