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Discussion topic: My sky glass is not working. I can not get any channels to work. Internet is on full 4 dots.

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Deb2511
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This message was authored by Deb2511 This message was authored by: Deb2511

My sky glass is not working. I can not get any channels to work. Internet is on full 4 dots.

‎09 Aug 2024 04:17 PM

Have switched Internet on/off. Nothing wrong with that. 

Message on screen says "Please wait for your programme to load" ... I'm still waiting

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Fothergill1
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Superuser
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: My sky glass is not working. I can not get any channels to work. Internet is on full 4 dots.

‎09 Aug 2024 04:26 PM

Posted by a Superuser, not a Sky employee. Find out more

@Deb2511 Try unplugging the Glass TV for a couple of minutes and then plugging it in again.  It will take about a minute to reboot.

 

This is the standard thing to do at the first sign of any issues.

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