My sky glass has a black screen with sky across the middle

[Brackie]

My sky galas tv has a black screen with SKY written in the middle and I can't do anything with it 

[Tim+Adams]

Hi @Brackie 

Have you tried turning it off at the socket, wait a few mins then back on?

Thanks, 

Tim

[Brackie]

No that has not worked 😫

[Brackie]

No that has not worked 😫

[Brackie]

 help anyone please it's been like this for about 30 mins 

[GD1]

@Brackie  You'll need to call Sky.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[Brackie]

 help anyone please it's been like this for about 30 mins 

[SlenderRobert]

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@Brackie wrote:

 help anyone please it's been like this for about 30 mins 

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Did you try ringing Sky? If it's a duff unit then only they can replace it. We're just fellow customers on this forum.