Discussion topic: My sky glass does not work

This message was authored by: Nicola001 · ‎28 Jun 2024

It does

not work

This message was authored by: mikealanr · ‎28 Jun 2024

We are fellow subscribers on the forum. We cannot help with a statement like it doesn't work. You will need to provide more information. Is this a new install? Jas it worked previously? What exactly isn't working? Who is your ISP? What speeds do you get?

If you provide as much information as you can we will do our best to assist.

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: Nicola001 · ‎28 Jun 2024

I was watching tv suddenly it went blank changed batteries nothing

I spend so much money for this it's very frustrating

This message was authored by: mikealanr · ‎28 Jun 2024

@Nicola001

Changing batteries is unlikely to help if your TV has gone off. Try switching it off at the mains for 5mins and then power back on in the first instsnce.

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

Discussion topic: My sky glass does not work

My sky glass does not work

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