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Discussion topic: My Sons Sony WH-CH520 headphones have stopped connecting via bluetooth to my Sky Glass TV

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This message was authored by: Edmund1974

My Sons Sony WH-CH520 headphones have stopped connecting via bluetooth to my Sky Glass TV

Hi everyone, I hope someone could help. 

My sons Sony headphones have stoped connecting via bluetooth with my Sky Glass TV. I have tried various updates in case it is a technical problem.

 

I have the same pair of headphones myself and they connect fine. My sons headphones are able to connect to a Samsung TV in the house so there cannot be a fault with the headphones.

 

I hope someone can suggest something to help me.

 

Thank you

 

Ed

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This message was authored by: Jporch316

Re: My Sons Sony WH-CH520 headphones have stopped connecting via bluetooth to my Sky Glass TV

Posted by a Superuser, not a Sky employee. Find out more

@Edmund1974 wrote:

Hi everyone, I hope someone could help. 

My sons Sony headphones have stoped connecting via bluetooth with my Sky Glass TV. I have tried various updates in case it is a technical problem.

 

I have the same pair of headphones myself and they connect fine. My sons headphones are able to connect to a Samsung TV in the house so there cannot be a fault with the headphones.

 

I hope someone can suggest something to help me.

 

Thank you

 

Ed


Have you removed the pairing totally from glass and re paired them up ?

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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This message was authored by: Edmund1974

Re: My Sons Sony WH-CH520 headphones have stopped connecting via bluetooth to my Sky Glass TV

Hi 

 

Thank you for your reply.

 

The pairing was working until recently. When my son found it was not pairing straight away he thought that by unpairing it and then trying again it would do it, but now it will not pair at all.

 

Thanks

 

Ed

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