This discussion topic has been answered Discussion topic: My Internet is working fine , my other device's are working fine but my sky glass is saying no Inte
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Message posted on 26 Mar 2025 08:12 AM
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My Internet is working fine, all my other devices are connected, but my sky glass is saying no Internet connection
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Message posted on 26 Mar 2025 09:47 AM
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Hi @Kathryn27 Try the following which works for me if my puck loses the internet..
Put Glass to Standby and then unplug both your Glass TV and router. Leave for a couple of minutes and then plug your router back in and wait for it to finish rebooting. Once it has rebooted plug your glass TV back in and when that has also rebooted it will hopefully have connected to the internet.
https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm
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Message posted on 26 Mar 2025 09:47 AM
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Hi @Kathryn27 Try the following which works for me if my puck loses the internet..
Put Glass to Standby and then unplug both your Glass TV and router. Leave for a couple of minutes and then plug your router back in and wait for it to finish rebooting. Once it has rebooted plug your glass TV back in and when that has also rebooted it will hopefully have connected to the internet.
https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm
If my post has solved your issue please mark as an "Answer"
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