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Discussion topic: My Bill has increased but I havent made any changes to my subscription

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This message was authored by Joe116 This message was authored by: Joe116

My Bill has increased but I havent made any changes to my subscription

My bills have increased over 10% since April, is this the same for everyone else?

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This message was authored by GD1 This message was authored by: GD1

Re: My Bill has increased but I havent made any changes to my subscription

Posted by a Superuser, not a Sky employee. Find out more

@Joe116  Have discounts ended, have you compared this bill to pevious bills?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Joe116
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This message was authored by Joe116 This message was authored by: Joe116

Re: My Bill has increased but I havent made any changes to my subscription

Discounts still running and still valid for another few months, seems baseline price may have increased but I never received any notifcation of that. Wondering if it was 10% for everyone across the board.

 

 

This message was authored by mikealanr This message was authored by: mikealanr

Re: My Bill has increased but I havent made any changes to my subscription

Posted by a Superuser, not a Sky employee. Find out more

@Joe116 

 

Yes Sky increase it's prices in April. Even with discounts applied the cost increase is applied. See: https://www.skygroup.sky/article/changes-to-our-tv-and-broadband-prices-in-2024

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: My Bill has increased but I havent made any changes to my subscription

Posted by a Superuser, not a Sky employee. Find out more

@Joe116 wrote:

Discounts still running and still valid for another few months, seems baseline price may have increased but I never received any notifcation of that. Wondering if it was 10% for everyone across the board.

 

 


The actual price rise you see in terms of percentage increase will differ as its the list price Sky increased in April, so the bigger the discounts you have the greater the percentage increase that equates to in real terms.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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