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Discussion topic: Moving from Sky Glass to Sky Stream

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This message was authored by: SJH4

Message posted on ‎19 Jul 2025 07:11 PM

Moving from Sky Glass to Sky Stream

If I move from Sky Glass to Stream mid contract do I have to pay off the Sky Glass contract? I have a contract for Sky Sports and Cinema until October 2026? 

55” Glass TV Puck
Day one adopter of Sky Glass
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This message was authored by: GD1

Message posted on ‎19 Jul 2025 07:15 PM

Re: Moving from Sky Glass to Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

@SJH4  You are still responsible for paying off the load element of the TV if thart is what you are asking?

 

Otherwise just add a puck to your account with the whole ho e sub and use the puck on a 2nd TV.  Your TV packs would be unaffected.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: SJH4

Message posted on ‎19 Jul 2025 09:22 PM

Re: Moving from Sky Glass to Sky Stream

@GD1 thanks for the reply, tv is paid off soon after 4 long years!! 

55” Glass TV Puck
Day one adopter of Sky Glass
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