Moved house wrong regions

[Mrsturtz]

Have moved house but still have old news regions. All correct on "my sky" app, can someone fro. Tech solve for me please, thanks, Mandy 

[Jporch316]

@Mrsturtz 

I've seen a few of these posts and it can take several weeks for your region to update after you have informed sky 

you could try emailing viewerR@sky.uk to see if they have logged your change of address  

btw we are all customers on this forum 

[Mrsturtz]

All is now correct, thank you.