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Discussion topic: Motion sensor

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This message was authored by Mrben333 This message was authored by: Mrben333

Motion sensor

My glass motion sensor  has not been working for last few days -all settings I believe are correct - when  it did work you had to be very close to tv to activate sensor - any advice please 

Usually confused
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This message was authored by Jones_The_Cat This message was authored by: Jones_The_Cat

Re: Motion sensor


@Mrben333 wrote:

My glass motion sensor  has not been working for last few days -all settings I believe are correct - when  it did work you had to be very close to tv to activate sensor - any advice please 


Have you tried fully rebooting the TV? Turn it off at the wall for a good ten minutes then power it back on and see if that helps. Doing this can often temporarily fix glitches such as this. 

Mrben333
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This message was authored by Mrben333 This message was authored by: Mrben333

Re: Motion sensor

Hi yes I have tried this and it is still the same 

Usually confused
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Motion sensor

How old is the Sky Glass TV?

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Mrben333
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This message was authored by Mrben333 This message was authored by: Mrben333

Re: Motion sensor

About 1 year 

Usually confused
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Motion sensor

Have you reported the issue to Sky... better sooner than later🤔

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