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Discussion topic: Lost setup leaflet

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This message was authored by Virginia+Comacho This message was authored by: Virginia+Comacho

Lost setup leaflet

Hiya. I've lost the setup leaflet of the wires and which one goes into which port. Utterly exhausted doing trial by error isn't working.

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: Lost setup leaflet

Posted by a Superuser, not a Sky employee. Find out more

@Virginia+Comacho 

Hello what are you trying to plug in 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. Gibson les paul tribute. Gibson les paul junior. Fender telecaster. Epiphone billie joe .. rock on
This message was authored by mikealanr This message was authored by: mikealanr

Re: Lost setup leaflet

Posted by a Superuser, not a Sky employee. Find out more

Hi @Virginia+Comacho 

 

A digital version is available here: https://www.sky.com/help/articles/setting-up-sky-glass

 

However once you have connected the power cable, it's a case of following the on screen instructions.

 

MikeAlanR 

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Lost setup leaflet

Posted by a Superuser, not a Sky employee. Find out more

@Virginia+Comacho wrote:

Utterly exhausted doing trial by error isn't working

You've posted in the Sky Glass forum, and one of the major selling points of Glass is that it can function with just a single (power supply) cable.  Are you referring to a different item of Sky hardware?

 

The Live camera has two cables, to USB-C and HDMI: these are very different shapes and can't really be confused.

 

https://www.sky.com/help/articles/setting-up-sky-live 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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