0

Discussion topic: Lost setup leaflet

Reply
Avatar for Virginia+Comacho
Level 1 icon
What's this?
This message was authored by: Virginia+Comacho

Message posted on ‎21 Feb 2024 09:39 PM

Lost setup leaflet

Hiya. I've lost the setup leaflet of the wires and which one goes into which port. Utterly exhausted doing trial by error isn't working.

Report post
Post 1 of 4
911 Views
0 Likes
Reply
Reply

All Replies

Avatar for Jporch316
Level 13 icon
What's this?
Superuser
This message was authored by: Jporch316

Message posted on ‎21 Feb 2024 09:44 PM

Re: Lost setup leaflet

Posted by a Superuser, not a Sky employee. Find out more

@Virginia+Comacho 

Hello what are you trying to plug in 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
Report post
Post 2 of 4
907 Views
0 Likes
Reply
Avatar for mikealanr
Level 11 icon
What's this?
Superuser
This message was authored by: mikealanr

Message posted on ‎21 Feb 2024 10:14 PM

Re: Lost setup leaflet

Posted by a Superuser, not a Sky employee. Find out more

Hi @Virginia+Comacho 

 

A digital version is available here: https://www.sky.com/help/articles/setting-up-sky-glass

 

However once you have connected the power cable, it's a case of following the on screen instructions.

 

MikeAlanR 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Report post
Post 3 of 4
898 Views
0 Likes
Reply
Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎22 Feb 2024 09:22 AM - last edited: ‎22 Feb 2024 09:30 AM

Re: Lost setup leaflet

Posted by a Superuser, not a Sky employee. Find out more
@Virginia+Comacho wrote:

Utterly exhausted doing trial by error isn't working

You've posted in the Sky Glass forum, and one of the major selling points of Glass is that it can function with just a single (power supply) cable.  Are you referring to a different item of Sky hardware?

 

The Live camera has two cables, to USB-C and HDMI: these are very different shapes and can't really be confused.

 

https://www.sky.com/help/articles/setting-up-sky-live 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 4 of 4
870 Views
Reply
Reply