Discussion topic: Lost setup leaflet

This message was authored by: Virginia+Comacho · ‎21 Feb 2024

Hiya. I've lost the setup leaflet of the wires and which one goes into which port. Utterly exhausted doing trial by error isn't working.

This message was authored by: Jporch316 · ‎21 Feb 2024

@Virginia+Comacho

Hello what are you trying to plug in

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!

This message was authored by: mikealanr · ‎21 Feb 2024

Hi @Virginia+Comacho

A digital version is available here: https://www.sky.com/help/articles/setting-up-sky-glass

However once you have connected the power cable, it's a case of following the on screen instructions.

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This message was authored by: TimmyBGood · ‎22 Feb 2024

@Virginia+Comacho wrote:

Utterly exhausted doing trial by error isn't working

You've posted in the Sky Glass forum, and one of the major selling points of Glass is that it can function with just a single (power supply) cable. Are you referring to a different item of Sky hardware?

The Live camera has two cables, to USB-C and HDMI: these are very different shapes and can't really be confused.

https://www.sky.com/help/articles/setting-up-sky-live

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Lost setup leaflet

Lost setup leaflet

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