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Avatar for Richie250982
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This message was authored by: Richie250982

Message posted on ‎03 Sep 2024 08:11 PM

Lost my wall items

Does anyone know ho I can't get another wall template and the round things...I've lost them and want to put sky glass on the wall 

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood Answer

Message posted on ‎03 Sep 2024 09:24 PM - last edited: ‎03 Sep 2024 09:48 PM

Re: Lost my wall items

Posted by a Superuser, not a Sky employee. Find out more

The supplied black wall spacers are 15 millimetres thick, 35 millimetres diameter overall with an 8 millimetre diameter bolt hole

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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Avatar for mikealanr
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This message was authored by: mikealanr

Message posted on ‎03 Sep 2024 08:46 PM

Re: Lost my wall items

Posted by a Superuser, not a Sky employee. Find out more

Hi @Richie250982 

 

Template here: https://www.sky.com/help/articles/sky-glass-wall-mounting-guide

 

Spares info here: https://www.sky.com/help/articles/sky-glass-tv-repairs

 

Realistically any washer will do as long as they are the correct thickness. I can't remember off hand but sure someone will know.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: TimmyBGood Answer

Message posted on ‎03 Sep 2024 09:24 PM - last edited: ‎03 Sep 2024 09:48 PM

Re: Lost my wall items

Posted by a Superuser, not a Sky employee. Find out more

The supplied black wall spacers are 15 millimetres thick, 35 millimetres diameter overall with an 8 millimetre diameter bolt hole

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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