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Discussion topic: Loss of wifi

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This message was authored by Annamae This message was authored by: Annamae

Loss of wifi

Does anyone know how to contact someone to speak to at sky regarding wifi and broadband, since 5 o'clock today it's been going off, I have done everything you are told to do. My sky signal checkers says there isn't any service at this address, then it says that it is a good signal when everything isn't working. Would be grateful for a sky engineer number to call for help ME1 area TIA

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Loss of wifi

Posted by a Superuser, not a Sky employee. Find out more

Hi @Annamae 

 

We are all customers here. You will need to contact sky customer service.

 

The forum won't allow us to post numbers. See here: https://www.sky.com/help/home/broadband/connecting-to-my-broadband/trouble-connecting/browsing-websi...

 

Click next through untill theast step and then click, Yes I still need help. You should then be provided with contact details for Sky.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
Annamae
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This message was authored by Annamae This message was authored by: Annamae

Re: Loss of wifi

@mikealanr  thank you for your help, really appreciated

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