This discussion topic has been answered Discussion topic: Loss of subtitles on itv not been resolved
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Message posted on 16 Feb 2025 08:15 PM
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Still can't get subtitles on itv.....why?
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Message posted on 16 Feb 2025 09:43 PM
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Hi @Lavender7
We are fellow subscribers on the community so no one here can tell you why. We do know ITV were suffering issues at the tail end of the week so it might be related to that. Best course of action would be to contact sky's viewer relations team who will investigate and feedback. Their email address is viewerR@sky.uk or contact ITV directly.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Message posted on 16 Feb 2025 09:43 PM
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Hi @Lavender7
We are fellow subscribers on the community so no one here can tell you why. We do know ITV were suffering issues at the tail end of the week so it might be related to that. Best course of action would be to contact sky's viewer relations team who will investigate and feedback. Their email address is viewerR@sky.uk or contact ITV directly.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 17 Feb 2025 09:29 AM
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Re: Loss of subtitles on itv not been resolved
Thank you
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