This discussion topic has been answered Discussion topic: Losing movie purchases when moving to sky glass
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Message posted on 24 Jun 2024 10:07 AM
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Message posted on 24 Jun 2024 10:14 AM
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@Crustycrab1 By acessing the Sky Store app on Glass or vi online you will see all your movied in the My Libray section https://www.skystore.com/n/mlbm/my-library/my-movies
You can still play & download them on your PC as well (Sky Store Desktop player required).
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on 24 Jun 2024 10:08 AM - last edited: 24 Jun 2024 10:10 AM
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Re: Losing movie purchases when moving to sky glass
@Crustycrab1 wrote:
I have purchased on down load over£200 of movies can I retrieve them on sky glass or must I lose them
If they were purchased on Sky Store then you will not lose them.
There is a Sky Store app on the Glass TV so you simply log in to it with your current Sky Store ID information and all your purchases will be available to stream.
You will, however, lose the downloaded versions. You can only stream on Sky Glass, it does not download for offline viewing.
Message posted on 24 Jun 2024 10:14 AM
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@Crustycrab1 By acessing the Sky Store app on Glass or vi online you will see all your movied in the My Libray section https://www.skystore.com/n/mlbm/my-library/my-movies
You can still play & download them on your PC as well (Sky Store Desktop player required).
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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