0

Discussion topic: Looks like I have HD on half my sky glass and the other half normal Picture quality

Reply
This message was authored by Troy1978 This message was authored by: Troy1978

Looks like I have HD on half my sky glass and the other half normal Picture quality

Hi on my sky glass it looks like the Picture quality is splitting two hearts one is clear and looks like it's high definition you're the one is lighter write down the centre of the screen

Reply

All Replies

This message was authored by mikealanr This message was authored by: mikealanr

Re: Looks like I have HD on half my sky glass and the other half normal Picture quality

Posted by a Superuser, not a Sky employee. Find out more

Hi @Troy1978 

 

It could be a software bug. Try unplugging from the mains for at least 10 minutes and plugging back in. If the problem persists it could be a hardware fault with th panel, in which case you will need to contact Sky and arrange a replacement under warranty.

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion