Sky Sports Main event live sync UHD

[GeordieGeorge9]

So a couple of days ago I was receiving an error when trying the above channel. "Channel not available, try again later" this persisted for a couple of days. It has now come back on, but only states that it is "HD" not "UHD" like it does on 401. Anyone having this issue and know what I can do to rectify it. 

Thanks. 

[Super+Anthony]

Was watching channel 922 just now and all of a sudden got a black screen and did not go back. I had to change channels to get it back

Just did it again second time this evening

 @GeordieGeorge9 I also had your issue a couple of days ago and all I got back was that there was no sign of issues!!!

[GeordieGeorge9]

Tried resetting box a couple of times. Same issue, only broadcasting in HD. All settings as normal, set to output in 2160. Again as above 401 outputting in UHD... very strange. 

[Super+Anthony]

Not great especially when the final of the darts is on. Hardly great for the customer!!

[Nigelb1972]

I'm watching now on UHD Live Sync and it's not skipped a beat

[GeordieGeorge9]

Have you checked the EPG to see if you're getting UHD? It's streaming fine but only noticed when I looked at guide that's it's only in HD. 

[Wizzard]

@Nigelb1972 mine is out of sync and had to reboot box. Also atmos is not showing on soundbar . A few glitches also with picture 

[GeordieGeorge9]

 

[Super+Anthony]

Black screen once again on channel 922 and then freezing. It's really not good enough Sky

[MarkGoldsmith]

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@Super+Anthony wrote:

Black screen once again on channel 922 and then freezing. It's really not good enough Sky

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Funny as i'm currently watching on the low latency Sky Sports Main Event feed and am having absolutely zero issues with it.

[GD1]

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@MarkGoldsmith wrote:

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@Super+Anthony wrote:

Black screen once again on channel 922 and then freezing. It's really not good enough Sky

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Funny as i'm currently watching on the low latency Sky Sports Main Event feed and am having absolutely zero issues with it.

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Same here 🙂

[lettice]

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@MarkGoldsmith wrote:

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@Super+Anthony wrote:

Black screen once again on channel 922 and then freezing. It's really not good enough Sky

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Funny as i'm currently watching on the low latency Sky Sports Main Event feed and am having absolutely zero issues with it.

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Same here