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Discussion topic: Live Sync Issue in Sky Sports 1 Jan 2025

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This message was authored by GD1 This message was authored by: GD1

Live Sync Issue in Sky Sports 1 Jan 2025

Posted by a Superuser, not a Sky employee. Find out more

Thread created to reflect issue

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by Steve+Edd This message was authored by: Steve+Edd

Live sync

When put sky sports main event uhd on to watch when live sync pops up I click on it and the screen goes blank I have to just watch it as normal with a delayed feed 

This message was authored by Super+Anthony This message was authored by: Super+Anthony

Channel 922

This channel doesn't seem to be working and is currently saying unavailable and even when you click the live sync button from Sky Sports UHD main event as well

 

It's saying technical fault as all on 921 and 922

(Please Note: I am Neurodivergent )
This message was authored by Skull+Treaty This message was authored by: Skull+Treaty

Re: Channel 922

Posted by a Superuser, not a Sky employee. Find out more

@Super+Anthony wrote:

This channel doesn't seem to be working and is currently saying unavailable and even when you click the live sync button from Sky Sports UHD main event as well

 

It's saying technical fault as all on 921 and 922


I'm getting the same message, I suspect it's not your ISP 😀

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"Sometimes, the only choices you have are bad ones, but you still have to choose"
This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Channel 922

Thank you. Very frustrating but hey ho. Another fix needed from Sky. It's a new year but more problems🥲🥲

Hopefully they can fix it

Great tennis though? Come on UK

(Please Note: I am Neurodivergent )
This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Live Sync Issue in Sky Sports 1 Jan 2025

I think this post should be under Stream as well as it affects us as well?

(Please Note: I am Neurodivergent )
GD1
Topic Author
This message was authored by GD1 This message was authored by: GD1

Re: Live Sync Issue in Sky Sports 1 Jan 2025

Posted by a Superuser, not a Sky employee. Find out more

@Super+Anthony wrote:

I think this post should be under Stream as well as it affects us as well?


No, one thread can cover both if the issue continues and more posts arrive..

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Live Sync Issue in Sky Sports 1 Jan 2025

Hopefully Sky will accept responsibility and not come back and say it's our ISP or network...🤞🙏 Sky New Year's resolution should be an enhanced Puck that can cope with streaming

(Please Note: I am Neurodivergent )
This message was authored by Tripset This message was authored by: Tripset

Sky Live Sync

Anyone else having an issue with live sync? Just getting sorry this item is currently unavailable and won't play the stream? Happens on both 921 and 922

This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Sky Live Sync

Yes I @Tripset am and I had started a new conversation on it. It was not working at all for the tennis all day, but now seems to be ok with the darts. 

 

But It's started again the issues even though it seemed to be working an hour ago

 

It's really not good enough from Sky with one issue after another and the lack of ownership and too many fingers being pointed towards the customers ISP and network

(Please Note: I am Neurodivergent )
This message was authored by Super+Anthony This message was authored by: Super+Anthony

Issues still with latency channels?

Will there be an update from Sky today with the issues that me and others are having with 921/922. It seem to start working again but is failing once again and saying technical issues / unable to watch

(Please Note: I am Neurodivergent )
GD1
Topic Author
This message was authored by GD1 This message was authored by: GD1

Re: Issues still with latency channels?

Posted by a Superuser, not a Sky employee. Find out more

@Super+Anthony  You won't get a reply from Sky today thats for certain.

 

Regardless of any isues your having with these channels raising multiple threads won't help.  Therefore your latest threadd has been merged to this existing thread discussing the issue on 921/922

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by detroitlion This message was authored by: detroitlion

Re: Live Sync Issue in Sky Sports 1 Jan 2025

having the same issue with live sync from sky sports main event uhd. Had the problems starting from Monday's NFL game (Lions @ Vikings) and continues to persist. 

This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Live Sync Issue in Sky Sports 1 Jan 2025

@detroitlion It seems to have sorted it self out over night. Hopefully Sky can maybe confirm it's been fixed😀😀

(Please Note: I am Neurodivergent )
This message was authored by Tripset This message was authored by: Tripset

Re: Live Sync Issue in Sky Sports 1 Jan 2025


@Super+Anthony wrote:

@detroitlion It seems to have sorted it self out over night. Hopefully Sky can maybe confirm it's been fixed😀😀


Hd working for me now but still no uhd. 

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