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Discussion topic: Line

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This message was authored by: BB71-

Message posted on ‎29 Jun 2025 07:26 PM

Line

Black horizontal line appeared suddenly on sky glass TV
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What's this?
This message was authored by: Anonymous

Message posted on ‎29 Jun 2025 07:56 PM

Re: Line

@BB71- Try unplugging it for a few minutes. That might resolve it. If it doesn't, call Sky. Hopefully you're still in the two year warranty period.

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Superuser
This message was authored by: Fothergill1

Message posted on ‎29 Jun 2025 08:24 PM

Re: Line

Posted by a Superuser, not a Sky employee. Find out more

Hi @BB71-I had something similar on a Glass TV a couple of years ago.  A normal reboot didn't help so I left the TV unplugged overnight and the line disappeared and luckily it never came back.  Give it a try but if it doesn't resolve the issue or if it keeps coming back you should call Sky for additional troubleshooting and if necessary a replacement TV (assuming it is still within its 24 month warranty).

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