so frustrating. All has been well for 2.5 years, this week it needs turning off and on at the mains to get anywhere. Phoned Sky Helpline, and a man calling me Mr Nick told me it was because a speaker was too near the router. But it's been fine for years I said. He promised me that moving the speaker wouldd cure it. No, I said, because if I reboot it TV, it works, even if the speaker is still there. He insisted, so I moved the speaker and the lamp, rebooted the router, turned tv off and on. The Last Stand came on, helpdesk was delighted. I sat down to choose a film, which promplty went into "please wait for your program to load." then it went back to menu. I did a restart, chose the film again, ads started, then screen went black, audio only.
I had insisted moving a speaker would not cure the problem, but had to go through all that rigmarole for nowt. It's gone 9pm now, so can't ring again.
Someone must know why this has been happening to countless people over the last couple of weeks, I'd rather be told they're working on a fix than **bleep** about every evening.
