This discussion topic has been answered Discussion topic: Just got sky glass and now all my sky channels has stopped on my sky q box
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Message posted on 20 Oct 2024 04:49 PM
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Message posted on 20 Oct 2024 04:54 PM - last edited: 20 Oct 2024 04:56 PM
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@beebee2210 Sky Q service is automatically cancelled when you order and activate a Sky glass and tv subscription
Sky will be in contact about returning the Q equipment shortly before your 31 day cooling off period expires
it is important to note that the channel lineup between q and glass is not identical
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Message posted on 20 Oct 2024 04:54 PM - last edited: 20 Oct 2024 04:56 PM
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@beebee2210 Sky Q service is automatically cancelled when you order and activate a Sky glass and tv subscription
Sky will be in contact about returning the Q equipment shortly before your 31 day cooling off period expires
it is important to note that the channel lineup between q and glass is not identical
Message posted on 20 Oct 2024 08:11 PM
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Re: Just got sky glass and now all my sky channels has stopped on my sky q box
In particular there's a significant difference in Music channel availability: the channel owners may see no point in getting carriage on Glass/Stream when by definition users of those platforms are online anyway.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 20 Oct 2024 10:27 PM
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Re: Just got sky glass and now all my sky channels has stopped on my sky q box
Sly publish the list of channels on Glass and Stream: https://www.sky.com/help/articles/tv-channel-list-sky-glass
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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