Hi @Nick_Kay_2000
To turn the TV off it's a long press of the power button, a short press will turn off the Puck. Just to confirm you are pressing and holding the power button? It's caught lots of people out.
In terms of turning it on, waking the Puck by pressing the home button should turn the TV on via CEC control. Check the settings on your TV as you may need to turn this on.
MikeAlanR
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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
